Terms and Conditions This website is operated by True Haven Limited. Throughout the site, the terms “we”, “us” and “our” refer to True Haven Limited. True Haven Limited offers this website, including all information, tools and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here. By visiting our website and/or purchasing anything from us, you are engaging in our “Service” and agreeing to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Site, including but not limited to users who are browsers, vendors, customers, merchants and/or contributors of content. Please read these Terms of Service carefully before accessing or using any portion of the Site. By accessing or using any portion of the Site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this Agreement, you may not access the Site or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the applicable store shall also be subject to the Terms of Use. You may review the most current version of the Terms of Use at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted by Shopify Inc. This provides us with the online e-commerce platform that enables us to sell our products and services to you. PART 1 - WEBSITE TERMS By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and that you have given us your consent to allow any of your minor dependents to use this website. You may not use our products for any illegal or unauthorized purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You may not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services. PART 2 - GENERAL TERMS We reserve the right to refuse anyone use of the Service at any time and for any reason.You understand that your content (excluding credit card information) may be transmitted unencrypted and may involve (a) transmissions over various networks; and (b) modifications to conform to and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without our express written permission. The headings used in this Agreement are for convenience only and will not limit or otherwise affect these Terms. PART 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible for the accuracy, completeness or timeliness of information made available on this website. The material on this website is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Any reliance placed on the material on this website is at your own risk. This website may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to change the content of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor our website for changes. SECTION 4 - CHANGES TO THE SERVICE AND PRICES The prices of our products are subject to change without notice. We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service. SECTION 5 - PRODUCTS OR SERVICES (if applicable) Certain products or services may be available exclusively online through the Site. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy. We have made every effort to accurately display the colors and images of our products displayed in the Store. We cannot guarantee that your computer screen's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion.We reserve the right to discontinue any product at any time. Any offer for products or services made on this website is void where prohibited. We do not warrant that the quality of any products, services, information or other materials you purchase or obtain will meet your expectations, or that any errors in the service will be corrected. SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by resellers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card number and expiration date, so that we may complete your transactions and contact you as necessary. For more information, see our Return Policy. PART 7 - OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or related to your use of optional third-party tools. Any use of any optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are aware of and agree to the terms and conditions under which the tools are provided by the relevant third party provider. We may also offer new services and/or features through the Site in the future (including the launch of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use. SECTION 8 - THIRD PARTY LINKS Certain content, products and services available through our Service may contain materials from third parties. Third party links on this Site may lead you to third party websites that are not affiliated with us.We are not responsible for investigating or evaluating the content or accuracy and we do not warrant and will not have any responsibility or liability for any Third Party Materials or Websites or for any other materials, products or services of third parties. We are not responsible for any harm or damages in connection with the purchase or use of goods, services, resources, content or other transactions made in connection with Third Party Websites. Please carefully review the Third Party’s policies and practices and ensure that you understand them before entering into any transaction. Any complaints, claims, problems or questions regarding Third Party Products should be directed to the Third Party. SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you submit certain specific submissions (for example, contest entries) or without a request from us, you send creative ideas, suggestions, plans or other materials, whether online, by email, by postal mail or otherwise (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any Comments that you submit to us in any media. We are and shall be under no obligation to (1) treat any Comments confidentially, (2) pay compensation for any Comments or (3) respond to any Comments. We may, but have no obligation to, monitor, edit or remove any Content that we, in our sole discretion, determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property rights or these Terms of Use. You agree that your comments will not violate the rights of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malicious code that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or any third-party as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 10 - PERSONAL INFORMATION Your submission of personal information through the Store is governed by our Privacy Policy. To view our Privacy Policy. SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS Occasionally, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping costs for products,transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without notice (including after you have submitted your order). We undertake no obligation to update, change or clarify any information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that any information in the Service or on any related website has been changed or updated. SECTION 12 - PROHIBITED USE In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful act; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, denigrate, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Service or of any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violation of any of the prohibited uses. SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not warrant or represent that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that we may from time to time remove the Service indefinitely or discontinue the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk.The Service and all products and services delivered to you through the Service are provided (except as expressly stated by us) "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement. In no event shallProspora LTD, our directors, officers, employees, subsidiaries, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising out of your use of any of the services or products obtained using the service, or for any other claim in any way related to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or loss or damage of any kind arising out of the use of the service or content (or product) posted, transmitted or otherwise made available through the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law. SECTION 14 - SEVERABILITY In the event that any provision of these Terms of Use is held to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use, and such provision shall not affect the validity and enforceability of the remaining provisions. SECTION 15 - TERMINATION The obligations and liabilities of the parties arising prior to the date of termination shall survive the termination of this Agreement in all respects. These Terms of Use will continue to apply unless and until terminated by you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our Services or if you cease using our Website. If, in our sole discretion, you fail to comply with any term or provision of these Terms of Use, we may also terminate this Agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our Services (or any part thereof) accordingly. ARTICLE 16 - ENTIRE AGREEMENT Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of that right or provision.These Terms of Service and any policies or operating rules published by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service and supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, prior versions of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party drafting the text. SECTION 17 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of China. SECTION 18 - CHANGES TO THE TERMS OF SERVICE You may review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of these Terms of Service by posting updates and changes on our website at our sole discretion. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 19 - CONTACT INFORMATION Questions about the Terms of Service should be directed to (COMPANY EMAIL) Our contact information is listed below: True Haven Limited FLAT 5, 4/F, WON HING BUILDING, 74-78 STANLEY STREET, CENTRAL HONG KONG 79304356 .